Please contact the location where the original order was placed. Our service contact information can be found on the web at If you would like to verify the warranty term for the Product bought, please kindly contact our local offices.

Please note that the warranty term and warranty periods will vary by specific Product and may differ from one region to another please inquire with the shops where originally purchased or our local offices. If a Product is near the end of a given warranty period and a repair/replacement is not possible GIGABYTE reserves the right to offer an alternative of equal or greater value or a partial refund proportional to the remaining warranty life of the Product. Repaired or replaced items are warranted for the length of the balance of the original product warranty period or ninety (90) calendar days from the date of service completion, whichever is longer. For example, if your unit was purchased with a US keyboard, and you travel to China where your keyboard requires service, your US keyboard will be replaced with a Chinese keyboard. Localized components (e.g., Korean keyboard, etc.) serviced outside the country of localization, will be serviced with components conforming to the country of service. Repair or replacement is subject to the original configuration.

The defective parts within the Product, or the Product itself, will be replaced with functional equivalents using new or refurbished parts or units. If the Product fails during normal and proper use within the warranty period, GIGABYTE will, at its discretion, repair or replace the Product. (“GIGABYTE”) warrants the GIGABYTE / AORUS products (the “Product”) to be free from defects in workmanship and materials for the applicable warranty period from the date of purchase (see product-specific warranty period information in the chart below), subject to the Terms and Conditions herein. With your purchase and registration of GIGABYTE / AORUS products (limited to products listed on our official websites: / regional differences may apply), GIGA-BYTE Technology Co., Ltd.

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